Contact

Have a question about a product, an order or a return? Our team is here to help.

Email: support@truenewcars.com
Phone: +1 (530) 863-1647
Customer service hours: Monday to Friday, 8:00 AM – 5:00 PM Mountain Time (MT). Closed Saturday and Sunday.
Response time: within 24 hours on business days.

Company: LPF Studio LLC (True New Cars), a Wyoming limited liability company, filing number 2026-001956606
Business address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Warehouse: 20 Linden Avenue East, Unit B, Jersey City, NJ 07305, United States (returns are accepted only with a Return Authorization, see our Refund & Return Policy)

You can also send us a message with the form below. Please include your order number if your question is about an order.